Customer service and support

Everyone in our team is very passionate about snowboarding, freeskiing, skating and surfing.  If you have any questions, please don’t hesitate to contact our Customer Service. They will be happy to share their first-hand-knowledge with you and help you find the perfect product and right size.

You can contact our Customer Service via phone, email, live-chat or WhatsApp.

How to contact us:

Email: [email protected]

Phone: +41 435 082 199

WhatsApp: +43 3687 2422 333

Live Chat: Click on the chat icon at the bottom right to connect to Customer Service.

Customer Service availability:

Monday - Saturday: 8 AM - 10 PM (CET)
Sunday: 5 PM - 10 PM (CET)

Addresses

Addresses for returns:

Blue Tomato Shop Winterthur, Marktgasse 38, 8400 Winterthur 

Blue Tomato Shop Fribourg, Rue de Romont 1, 1700 Fribourg  

Blue Tomato Shop Lausanne, Rue St. Laurent 37, 1003 Lausanne 

Blue Tomato Shop Genève, Rue Claudine-Levet 7, CH-1201 Genève 

Blue Tomato Shop Basel, Falknerstrasse 7, CH-4001 Basel 

Postal address:

Blue Tomato
Blue Tomato GmbH
Hochstrasse 628
A-8970 Schladming
Austria

Feedback

We always seek ways to improve, so we would be more than happy to hear about your opinions and ideas. Please send your feedback to [email protected] .