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Safe shopping guarantee


Secure shopping

We want to offer you the best and safest shopping experience possible. Blue-tomato.com is subject to regular security checks and strict quality controls, so you can be sure that your data is protected.

The following certificates reflect our high standards:

SSL certificate

Protecting your data is our highest priority. All blue-tomato.com pages are secured with SSL (Secure Socket Layer). With the Geo Trust EV Certificate, we have the highest level of identity authentication currently available as a SSL certificate.

This certificate guarantees that payments are completely secure and your personal data is not passed on.

Swiss Online Warranty

VSV ASVAD Label

Blue Tomato has been an official member of the Swiss Mail Order Association (Verband des Schweizerischen Versandhandels - VSV) since 2017. Members must meet a list of criteria to receive the seal of approval. The VSV seal of approval stands for secure online shopping at reputable companies and ensures customer satisfaction and protection.

The criteria includes:

  •  14-day right of return for consumers - with us even 21 days
  •  No additional costs - Blue Tomato takes care of customs clearance and taxation
  •  Return address in Switzerland
  •  Online shop complying with Swiss laws
  •  Involvement of the E-Commerce Ombudsman's Office in situations of conflict
  •  Compliance with the VSV Code of Ethics

Euro Label

To guarantee the best shopping experience for our customers in Austria, we are certified by the "Euro Label". This Austrian e-commerce Trust Mark is a member of the “European Trustmark System”,  which tests online shops and awards trustworthy, safe and consumer friendly traders.

A few details:

  • Transparent checkout process
  • Full information on costs, sales contract, delivery, etc.
  • Personal data protection
  • Secure payment
  • Regular, extensive data protection and customer service tests

EXPERIENCES

In addition to rigorous quality testing, we also rely heavily on the feedback and experience of our customers and are always working to make your shopping experience even better. If you would like to give us feedback, you can do so via our feedback form or via various rating platforms.