Shipping options and costs

You can choose from the following shipping options:

Standard delivery

Costs

89 kr - Free shipping on orders over 1149 kr

Parcels with a length from 175cm up to 200cm will be shipped with GLS.

Transit Time*

3-6 business days

Delivery

FedEx

Delivery on working days from Monday to Friday.
If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.

DPD PostNord

If nobody is present at the given address during delivery time, the deliverer will leave a notification and your parcel will be stored at the nearest parcel shop branch, where it will be available for pick up for about 10 days.

GLS

If nobody is present at the given address during delivery time, the parcel deliverer will leave a notification and a second delivery attempt will be made the next working day. Should this also be unsuccessful, your parcel will be stored for 5 days before it is automatically returned to us.

Returns

Find out more details under returns.

Click & Collect

You can collect your order in one of our shops free of charge. Simply select “Collect in store” as delivery option in the last step of the checkout process and pick your shop location. We will send you an email as soon as your goods are ready for pick up. You can easily try on the goods and return them if necessary.

An overview of our shops can be found at Blue Tomato Shops.

Click & collect is NOT available for:

Payments via Klarna
Surfboards and SUP boards

Express delivery

COSTS

149 kr

TRANSIT TIME*

1-3 business days

DELIVERY

Delivery on working days from Monday to Friday.
You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.

RETURNS

You can find further information under Returns.

Our shops ship some of our orders. In case your products were faster available in one of our shops than from our warehouse, the shop will send them with standard shipping. We apologise for this inconvenience.

Surfboards, Stand Up Paddle Boards & Bulky Items

SURF- & SUP-BOARDS & BULKY ITEMS
We deliver surfboards, SUP boards and bulky items (e.g. Surfboard Bags, Hardcase travel bags, etc.) via FedEx Freight.

COSTS
559 kr

TRANSIT TIME*
3-7 working days

DELIVERY

Delivery takes place on working days from Monday to Friday.
To ensure smooth delivery, please enter your telephone number next to the address in the order process. A time slot for the delivery will be arranged with you by the parcel service via telephone. If the first delivery attempt is not successful, a pick-up at the responsible parcel terminal or a second fee-based delivery date can be arranged.

EXCEPTION FOR THE RETURN
You will have to cover the costs of the return shipment.

Order Tracking

You can see the processing status of your order in your customer account or under order tracking.

Once your parcel has been handed to the delivery carrier, you can stay up-to-date with the status of your delivery by using the parcel service’s tracking tool with your order tracking number: