FAQ about payment
What is 3D-Secure when paying with my credit card?
The European guidelines for online credit card payments have been changed to make your online payment even safer for you.
After entering your credit card details, your bank will handle the authentication. You will be automatically connected to your bank - either to its website or to your banking app.
There you have to enter your login data and confirm the payment by entering a code, by fingerprint via the app or similar. After authentication, the order is completed and you will be redirected to the thank you page in the Blue Tomato webshop.
What do I have to consider in terms of VAT?
- All prices displayed in our online shop include the VAT. These prices are valid for all EU countries, the UK and Switzerland.
- For orders from non-EU countries, we display prices without the VAT. The prices that you see while ordering are net prices.
- Orders from non-EU countries (except Switzerland and the UK) can be subject to additional customs fees and duties. The additional charges vary depending on the package contents and their value. Unfortunately, we can’t cover these costs.